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Return
Please note: We only accept returns of items ordered on www.iriedaily.de! If you have purchased IRIEDAILY items from another store, please contact them directly for the return.
If you don't like something about the Irie styles, that's no problem! You have 14 days to inspect the items and send them back to us without giving a reason if you don't like them. Of course, the items must be returned unworn and in their original packaging.
In addition to the two-week right of withdrawal, the 24-month warranty period naturally also applies. However, please always pay attention to the washing and care instructions for the individual items. Unfortunately, sometimes defects cannot be ruled out despite the best quality control. If there is something wrong with your item within the warranty period that is not due to improper use, we will certainly find a solution.
Procedure
Germany
Returns within Germany are straightforward. A free returns label and a returns form are included in your parcel. It's that simple:
1. pack unworn products securely
2. fill out the return form and enclose it with the parcel
3. stick the returns label clearly visible on the parcel
4. take the parcel to the nearest post office, DHL parcel box or Packstation
No label in the package? If your parcel does not include a DHL return label, you can simply send an e-mail to store@iriedaily.de and we will send you a label.
Outside Germany
For returns outside Germany, you bear the shipping costs yourself. You can decide on the form of return yourself. However, please make sure that the items arrive unworn, in their original packaging and undamaged. Please also complete the enclosed return form. Please send your return to:
W.A.R.D. GmbH
Erkelenzdamm 7
10999 Berlin
We will transfer any refunds to you as quickly as possible as soon as we have received the returned goods and processed the return. The refund will be made to the payment method originally selected. If you wish to exchange an item, the amount will be offset.
If you have any questions about returns and exchanges, please feel free to contact us!
E-Mail: store@iriedaily.de
Phone: 030 / 698 07 19-99 (Mon-Fri from 10 a.m. to 6 p.m.)
